Terms and conditions of use


Welcome to Design Stitch Create ("Web Site")! We are part of "Design Stitch Create"

Please take a few minutes to review these Terms and Conditions. Your purchase of products from us constitutes your agreement to follow and to be bound by them.

These terms and conditions do not affect your statutory rights as a consumer.

Purchasing and Ordering;

 The customer must understand that all personalised products that are made specifically for them and are not stock items, cannot be cancelled by the customer or rejected without prior agreement with our sales team, who are available on 01704 840770 (Monday to Friday) 10 am to 4pm.


Design Stitch Create reserves the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our Web Site.



Our shipping and processing charges are intended to compensate our company for the cost of processing your order, handling and packing the products you purchase and delivering them to you. We encourage you to also review detailed information about our shipping and processing fees.




We welcome your comments about our Web Site. However, any comments, feedback, notes, messages, ideas, suggestions or other communications (collectively "Comments") sent to our Web Site shall be and remain the exclusive property of Design Stitch Create Brands. Your submission of any such Comments shall constitute an assignment to Design Stitch Create Brands of all worldwide rights, titles and interests in all copyrights and other intellectual property rights in the Comments. Design Stitch Create  Brands will be entitled to use, reproduce, disclose, publish and distribute any material you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any comments that you do not wish to assign to us, including any confidential information or any original creative materials such as product ideas, computer code or original artwork.



To the extent our Web Site contains hyper links to outside services and resources, the availability and content of which Design Stitch Create Brands does not control, any concerns regarding any such service or resource, or any hyper link thereto, should be directed to the particular outside service or resource.



This Web Site and all Content available on this Web Site are provided on an "as is" basis without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this Web Site, that your use of this Web Site is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this Web Site, and that Design Stitch Create , Brands shall not be liable for any damages of any kind related to your use of this Web Site.



The prices displayed on our Web Site or in our catalog are quoted in UK Pounds and are valid and effective only in the UK.  Whilst we endeavour to provide good quality images of our merchandise we cannot guarantee colour matches as all computer monitors are different.



From time to time there may be information on our Web Site or in our catalog that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability. Design Stitch Create, Brands reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).

Any action relating to the use of the Web Site, catalogues or any transaction with Design Stitch Create, must be brought in the United Kingdom.

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Any action relating to the use of the Web Site, catalogues or any transaction with Design Stitch Create Ltd, must be brought within the UK

We reserve the right to cancel your order without supplying the goods, without giving reason,  if circumstances make it necessary for us to do so.  In this case you will receive an immediate refund

Last Updated: February 2019